Privacy Policy

1. Who We Are

Excel D Express is a trucking business and mentorship company owned and operated by Roosevelt Dorcelus, located at 2727 Paces Ferry Rd SE, Suite 750, Atlanta, GA 30339. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.

This policy applies to information collected through our website at https://exceldexpress.com and through direct communications with our team.

2. Information We Collect

Information you provide directly: When you complete a contact form, mentorship inquiry form, or freight inquiry form, you may provide:

• Name, email address, and phone number
• Business information (company name, business stage)
• Freight details (for freight inquiries)
• Messages and communications you send to us

Information collected automatically: When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on the site
• Referring website or source
• Device and operating system information

Information from third-party tools: We may use tools such as GoHighLevel/LeadConnector for website forms, CRM, messaging, scheduling, and related service delivery, together with any analytics or advertising tools that Excel D Express may enable which may collect additional information in accordance with their own privacy policies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and messages
• Review and follow up on mentorship or freight inquiries
• Schedule consultations or strategy conversations
• Send confirmation messages and follow-up communications
• Improve our website and communications
• Comply with applicable legal requirements

Text and email communications: If you provide consent to receive SMS or email communications, you may receive messages related to your inquiry, scheduling, or follow-up. You may opt out at any time by replying STOP to any text message or contacting us directly. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages and HELP for assistance. Consent to receive marketing messages is not a condition of purchase.

4. How We Share Your Information

Excel D Express does not sell your personal information. We may share your information with:

• Service providers who assist us in operating our website and business, including GoHighLevel/LeadConnector, website hosting and content-delivery providers, email and text-message providers, scheduling tools, payment providers when enabled, and professional advisers who support lawful business operations
• Legal authorities when required by law, court order, or to protect our rights
• Business successors in the event of a merger, acquisition, or sale of assets

Any service providers who receive your information are required to use it only for the purpose of providing services to us and in accordance with applicable privacy requirements.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your experience and analyze traffic. These technologies may include essential cookies needed for site operation, preference cookies, and measurement tools enabled by our website platform. You may control non-essential cookies through any available consent controls or through your browser settings.

You can adjust your browser settings to refuse cookies, though some features of our website may not function as intended if you do.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary according to the type of record, the purpose for which it was collected, contractual needs, dispute-resolution needs, and applicable legal obligations. Information is deleted or de-identified when it is no longer reasonably required.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• The right to access the personal information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of certain uses of your information

Residents of certain U.S. states may have additional rights under applicable privacy laws, including rights to confirm processing, access, correct, delete, obtain a copy of, or opt out of certain uses of personal information, subject to legal exceptions. To exercise any rights, contact us using the information in Section 11.

8. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Excel D Express
2727 Paces Ferry Rd SE, Suite 750
Atlanta, GA 30339
Phone: (239) 362-6828
Online: Contact Details Page